5.0 out of 5 stars from 195 Google reviews, as of November 2026. The rating and count are taken directly from our Google Business Profile and are not adjusted. We do not pay for reviews, offer discounts for reviews, or remove reviews we do not like. Open our Google listing below to read every one at the source.

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Customers tend to mention the specific thing they sold, so we have grouped a few recent reviews by service. Each quote is reproduced exactly as it appears on Google, with the reviewer’s first name and the month it was posted. Click any review to open it on Google.

There is nothing clever about it. A customer leaves a good review when the visit went the way they hoped, and a visit goes well when the buyer does six things consistently. We put them in writing here so you can hold us to them.

• The appraisal happens in front of you. Gold is tested and weighed on a scale you can read. Diamonds are graded under a lamp you can see. Watches are opened at the desk, not taken into a back room.
• The offer is explained. You are told the spot price, the purity, the weight, the grade or the reference number the number was built from. If you do not understand part of it, ask, and we will go through it again.
• There is no pressure. An offer declined is not an argument. You take your items home, and the offer stands if you come back.
• Payment is immediate. Cash or card, with a written itemized receipt, before you leave the office.
• Your ID is recorded, as New York law requires of every precious-metal and secondhand-jewelry buyer. This protects you as well as us, and we will never skip it.
• We are here seven days a week, 10 AM to 6 PM, in a private second-floor office at Suite 203A, so nobody has to sell on a lunch break or at a street counter.

We would rather you sell to us, but we would rather you sold safely to someone else than badly to anyone. These are the six checks we tell friends and family to run on any gold, diamond or watch buyer in Manhattan.

• Reviews on more than one platform. A buyer with a hundred five-star reviews on one site and nothing anywhere else deserves a second look. Check Google, Yelp and the Better Business Bureau.
• An office, not a street booth. Street-level exchanges and the runners who steer you into them survive on volume, not on repeat customers. A buyer with a suite number and a lease has a reputation to keep.
• The scale and the test in your sight. If the gold leaves the room to be weighed, leave with it.
• A written receipt before you are paid. It should list each item, the weight or grade, and the price. No receipt, no sale.
• ID required. A buyer who does not ask for identification is not following New York law, and that tells you how they handle everything else.
• No pressure and no “today only” offers. Metal prices move daily, but a fair buyer will quote again tomorrow. Anyone who says the price disappears when you walk out is telling you the price was never real.

No business gets every visit right, and a reviews page that pretends otherwise is not worth reading. If you had a problem at DD Buyers, we want to hear it directly first: call (646) 693-0365 and ask for the manager, or use the contact page. Most issues are resolved on the same call. If you prefer to post publicly, that is your right, and we reply to every review on Google, including the ones that sting. What you will not find from us is a legal threat over a review, a fake positive review to bury a negative one, or a reply that argues with the customer in public.

Reviews on this page are drawn from Google. You can also check us on the platforms below; each opens in a new tab.

• Google Business Profile - the full, unfiltered review history and our replies.

If you sold to us, two minutes of your time helps the next person decide where to go. Scan the code below or tap the button, sign in to Google, and write what happened. You do not need to mention the price you received, but it helps other sellers if you say what you sold and how the appraisal was handled. We do not ask for five stars; we ask for an honest account.

Star counts are a starting point, not a verdict, and a few habits make them far more useful. Read the most recent twenty reviews rather than the average, because a buyer that was excellent five years ago and careless this year will still show a strong overall score. Look for detail: a review that says what was sold, roughly how the appraisal went and how payment was made was written by someone who was actually at the desk. Look for the business’s replies, and for how it handles the one- and two-star reviews in particular; a buyer that answers criticism calmly and offers to fix it is telling you how it will treat you if something goes wrong.

Be suspicious of the opposite pattern too. Twenty five-star reviews posted in the same week, reviewers with no other activity, and reviews that read like advertising copy are signs that the rating was bought rather than earned. The Diamond District has a few of those, and they are usually the same operations that work the sidewalk. A review history that has grown slowly over years, with the occasional complaint and a sensible reply, is worth more than a perfect score.

A visit does not end when the cash is counted. You leave with an itemized receipt that lists every piece, its weight or grade, and the price paid; keep it, because it is your record if a family member or an insurer ever asks. If you sold part of a collection and kept the rest, the appraisal notes stay on file so the next visit is faster. If you took a pawn loan instead of selling, your item is tagged, stored and photographed, and you receive the terms in writing.

Two things customers mention afterwards are worth repeating here. First, our referral reward: if someone you send to us sells, you receive ten percent of what we paid them. Second, our offer stands if you decline it and come back, subject only to movement in the metal and diamond markets, which we will show you on the day. Nobody is penalized for taking time to decide.

On most streets in Manhattan a bad experience costs a business one customer. On 47th Street, where two thousand businesses share one block and most of them will make you an offer, a bad experience costs a buyer every future customer who reads about it. That is the single best protection a seller has here. Buyers who intend to be on this block in ten years cannot afford to lowball, to switch stones, or to lose a receipt, because every one of those things ends up in a review that the next hundred sellers will read.

It is also why we treat this page as part of the business rather than as marketing. The reviews are not ours. They belong to the customers who wrote them, and our only job is to keep earning the next one.

DD Buyers, 55 West 47th Street, Suite 203A, New York, NY 10036. In the Diamond District between 5th and 6th Avenue, second floor. Phone (646) 693-0365. Open seven days, 10 AM to 6 PM. Subway: B, D, F, M to 47-50 Streets Rockefeller Center; N, R, W to 49th Street.

Bring your gold, diamonds, watches, coins or jewelry to DD Buyers at 55 West 47th Street, Suite 203A, any day between 10 AM and 6 PM, or call (646) 693-0365 for a free insured mail-in kit. The appraisal is free, the offer is explained, and when it is done you will be welcome to tell everyone exactly how it went.